Shipping Policy
Little Luna Ships Worldwide
We aim to get your order out as quickly as possible! Here’s what to expect:
- Order Processing: Orders are typically processed within 1-3 business days. Our team carefully packs each item to ensure it arrives in perfect condition.
- Shipping Time: Delivery takes an estimated 7 to 20 days, depending on your location. We strive to deliver faster whenever possible!
- Shipping Confirmation: Once your order is on its way, you’ll receive a shipping confirmation email with your tracking details so you can follow every step of the journey.
Note: Shipping times do not include our 1-3 business day processing period.
Customs & Import Fees
Customs fees or import taxes may apply depending on your country’s regulations. These charges are the buyer’s responsibility, and by placing an order, you agree to cover any applicable customs fees upon your package’s arrival.
Incorrect Shipping Address Policy
Please ensure your shipping address is complete and accurate, including the full address and postcode, to avoid delays or lost deliveries.
If an incorrect address is provided, we are not responsible for lost or undeliverable packages. Additional shipping fees may apply if the order needs to be re-sent.
For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.
For help or shipping updates, reach out to us at info@littleluna.co. We’re happy to assist!